Privacy policy

WegoNow Privacy Policy

Effective Date: 1st April 2025

WegoNow ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services.

By accessing or using WegoNow, you consent to the practices described in this Privacy Policy.


1. Information We Collect

a. Personal Information

When you register or use our services, we may collect:

  • WEGO NOW DIGITAL SOLUTION

  • upport@wegonow.NG

  • +2349038381282

  • NO 248 9TH STREET HAGARI QUARTERS KANO

  • Payment Details (processed securely via third-party gateways)

  • Location Data (with your consent)

b. Non-Personal Information

We may collect non-identifiable data such as:

  • Device Information

  • IP Address

  • Browser Type

  • App Usage Data


2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process and deliver your orders

  • Provide customer support

  • Improve our services and user experience

  • Communicate updates, offers, and promotions

  • Ensure security and prevent fraud


3. Sharing Your Information

We may share your data with:

  • Vendors: To fulfill your orders

  • Delivery Partners: For dispatch and tracking

  • Payment Processors: For secure transactions

  • Service Providers: For hosting, analytics, or marketing support

  • Regulatory Authorities: If required by law or legal process

We do not sell or rent your personal data to third parties.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize returning users

  • Analyze usage trends

  • Store preferences
    You can manage your cookie settings via your browser or app permissions.


5. Data Security

We implement physical, technical, and administrative safeguards to protect your data. While no system is 100% secure, we strive to keep your information safe using encryption and secure access protocols.


6. Your Rights

Under applicable data protection laws (e.g., NDPR), you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request data deletion

  • Withdraw consent (where applicable)

  • Object to certain processing activities

You can exercise these rights by contacting us at:
📧 privacy@wegonow.com


7. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders and services

  • Complying with legal obligations

  • Resolving disputes

  • Enforcing agreements


8. Children’s Privacy

WegoNow is not intended for users under 18. We do not knowingly collect personal data from children.


9. Changes to This Policy

We may update this Privacy Policy occasionally. We’ll notify you via email or in-app alert when significant changes are made. Continued use of our services implies acceptance of the updated policy.


10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, reach out to us:

WegoNow Privacy Team
📧 Email: privacy@wegonow.ng
📞 Phone: +2349038381282